Shipping policy
Shipping and Delivery
All stock orders are dispatched via Royal Mail. Shipping times are calculated from the point of dispatch, not from the time the order is placed.
- Standard Tracked Delivery: 3–4 working days after dispatch
- Express Tracked Delivery: 2–3 working days after dispatch
We always endeavour to ship orders within one to two working days of the order being placed, however this is not guaranteed.
Delivery Charges
UK
- Click & Collect: FREE
- Standard Delivery Tracked (3–4 working days): £5.95
- Express Delivery Tracked (2–3 working days): £6.95
International
- Europe: £9.95
- Rest of World: £14.95
UK Orders
Standard Delivery Service (3–4 Working Days)
Standard delivery orders are shipped via Royal Mail. There is a flat charge of £5.95 for an unlimited number of items. We aim to dispatch all Standard Delivery orders within four working days. This service is fully tracked through Royal Mail.
Express Delivery Service (2–3 Working Days)
When placing your order, you have the option to choose an Express Delivery service. Orders must be placed before 11am and will be dispatched using an express tracked service which is expected to take 2–3 working days.
European Union
Orders to the European Union are normally delivered within 6–8 working days.
Please note that a parcel is only deemed missing after 25 working days. A claim for a missing parcel cannot be started until this time has passed.
Rest of the World
Orders to the rest of the world are normally delivered within 12–14 working days.
We are not responsible for any import taxes, duties, or customs charges that may be payable in certain countries.
Please note that a parcel is only deemed missing after 28 working days for international deliveries. A claim for a missing parcel cannot be started until this time has passed.